The information we collect about you
We collect information about you when you complete a contact form on this website and/or register to receive our email marketing newsletters. We only collect the following personal data about you:
How we use this information about you
Website contact form completions
This information is used to process and respond to your enquiry. We will not collect any personal data from you we do not need in order to provide and oversee this service to you. All traffic (transferral of files) between this website and your browser is encrypted and delivered over HTTPS, including information you submit in the contact form.
All the personal data we process is processed by our staff in the UK; however, for the purposes of IT hosting and maintenance this information may be located on servers within the European Union. No third parties have access to your personal data unless the law allows them to do so.
Website usage information
Website usage information is used to measure, monitor and improve the performance of our website and marketing campaigns. Please see our cookies policy for further information
How long do we keep this information?
Completed contact form enquiries will be retained for a maximum of seven years after which time they will be destroyed. Your information that we use for marketing purposes will be kept by us until you notify us that you no longer wish to receive this information.
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information please contact us.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. In the case of access and correction requests, please provide as much detail as you can about the particular information you need, in order to help us locate it.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
You can set your browser not to accept cookies – there are guides at www.aboutcookies.org or www.allaboutcookies.org about how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
How to contact us